Why trust us

Check everything. We'd want you to.

If you're researching on behalf of someone you love, this page is for you. Everything below is verifiable — most of it independently.

CQC-registered

since 2022 · regulated clinical provider

4.9

Trustpilot · 100 reviews

patient NPS

reportable clinical incidents

What CQC registration means

The Care Quality Commission regulates health and care providers in England. Registration means we are inspected, accountable, and legally responsible for the care we deliver — the same regulatory footing as a hospital. A software or concierge company is not.

View our record on cqc.org.uk →

Real reviews, verbatim

"I felt listened to, never rushed."— Ms S Thompson · Trustpilot, 5-star review

Read all reviews on Trustpilot →

Outcomes

Our patients do better in the windows nobody else watches.

Less likely to have the operation cancelled on the day — because the weeks before are worked, not waited.
Less likely to be back in hospital afterwards — problems are caught at check-ins, not in A&E.
Complications caught earlier — structured surveillance on Day 1/3/7/10/30/90, with a doctor on call.

How we know — and what we don't claim: these comparisons come from our internal observational data across 400+ pathways (2022–2026), set against published NHS PROMs and PHIN benchmarks. They are directional, not a causal comparison — our patients are not a randomised sample. The full methodology is available on request.

The people behind it

Physician-led, by design

Every pathway is led by a named physician. Escalation to a doctor within one hour, 24/7 cover.

Trusted by surgeons

The consultants who refer their patients to us stay with us — none lost in four years of practice.

Insured & accountable

Clinical indemnity with Markel International. Complaints route via ISCAS. Everything in writing.

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