Your practice, from your phone.
Patient coordination software for referring surgeons. Clinical referrals and Seento are available now; planned features are labelled.
Seento in 30 seconds.
Seento is free for referring surgeons. Patients pay for their agreed clinical care package.
- Built by our own doctor-led clinical team.
- Available now.
- CQC-registered, doctor-led.
Hand over, we coordinate, you get the summary.
- 1
Hand over
Name, number, clinic letter. We contact your patient within one working day.
- 2
We coordinate
Clinical questions are reviewed by a doctor. Reply times follow the patient’s package during our published working hours.
- 3
You get the summary
Every surgery package includes a written report after the three-month review, sent to the surgeon and, with the patient’s consent, their GP. Additional updates and reports follow the agreed programme.
One record for each patient, and the admin around it.
Refer
in two minutes from a clinic letter.
Available nowPatient coordination to full recovery
by WhatsApp, SMS and email, with escalation to a clinician.
Planned · subject to release checksDictation and letters
Dictate; Seento transcribes and drafts the clinic letter, GP letter and discharge summary.
Planned · subject to release checksInsurer letters
Pre-authorisation and claim letters generated from the record, in the insurer’s format.
Planned · subject to release checksBilling inside Seento
Quotes, invoices, deposits and shortfalls through Stripe, reconciled on the episode.
Planned · subject to release checksDiary
Clinic, theatre and follow-up booked from the episode; reminders go out on their own.
Planned · subject to release checksReporting
Patients, cancellations, outstanding invoices, outcomes and response times on one screen.
Planned · subject to release checksAI for you and your patients
Patients ask and get answers within your approved guidance; you ask for a status, a summary, a draft or who needs attention today.
PlannedHand to the clinical team
One action passes any episode to Surgical Recovery’s doctors and therapists.
Planned · subject to release checks
Free seats for your secretary.
Designed for your secretary’s desktop and your phone. Features marked planned are not yet available. Support by WhatsApp and email, Monday to Friday 8am–8pm and weekends 9am–5pm.
- Patient questions handled off the phone, in one shared inbox that shows who replied Planned · subject to release checks
- Diary and theatre lists across hospitals Planned · subject to release checks
- Letters out the same day once dictation is live Planned · subject to release checks
- Insurer and self-pay invoicing and shortfalls Planned · subject to release checks
- Discuss a sample import and parallel run before you switch
Free for referring surgeons.
No Seento subscription for referring surgeons.
Your patient pays for their agreed Surgical Recovery clinical care package, only after a doctor has accepted them. You pay nothing and receive nothing for referring.
Good to know.
What does Seento cost?
Seento is free for referring surgeons. Your patient pays for their agreed Surgical Recovery clinical care package, only after a doctor has accepted them.
Does my secretary pay for a seat?
No. Secretary and admin seats are free.
Who owns the data?
Your practice owns your patients’ records. We look after them on your behalf.
How long does moving across take?
We agree the scope and timing with you before any migration. A sample import, parallel run and full migration must be confirmed in writing.
Where is the data held?
Before software access, we confirm the data arrangements, hosting location and responsibilities in the relevant privacy and processing information.
When can my practice start?
Seento and clinical referrals to Surgical Recovery are both available now. Ask our team to set up access; scope, permissions and features are agreed with you before you start.
Does it work with Healthcode?
Healthcode billing is planned. It is not offered as a live integration; supported routes will be confirmed after access, testing and release checks.
What does your clinical team take responsibility for?
For patients you hand to us, our doctor-led team is responsible for their care within the agreed programme. For patients your own team looks after on Seento, your practice names the clinician responsible.
Operate. It’s seen to.
Seento by Surgical Recovery · Surgical Recovery London Limited, company no. 11626393 · CQC provider 1-11582445037